Terms & Conditions

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Acceptance of Terms & Conditions

Scentednaturallycandles.com.au is owned and operated by Scented Naturally Pty Ltd ABN: 16 265 493 877.

At scentednaturallycandles.com.au our endeavour is to supply you, the customer, with Premium Quality products and distribute them throughout Australia with as much ease as possible, which has lead us to establishing this set of Terms & Conditions. By accepting these Terms & Conditions we will know what to expect from and you will know what to expect from us, and whenever you access scentednaturallycandles.com.au or any of its related sites, you agree to be legally bound by the terms set out below.

Ordering & Pricing

All pricing on our site are listed in Australian Dollars and are inclusive of GST. All products offered on our site are subject to availability and can be withdrawn from the site at anytime. We reserve the right to refuse an order in whole or in part. An email confirmation of your order will be issued on submission of your order and once payment in full has been cleared your order will be dispatched. Prices are subject to change without notice.

Shipping & Packaging

We carefully pack your purchase with bubble wrap and mark all packages as FRAGILE to minimize the risk of breakage through shipping. We use Australia Post for all shipping and we only charge for the actual cost of packing and shipping. If you choose to have the parcel sent by registered mail, a signature on delivery of parcel will be required. Responsibilty for your package passes from us to you once we have delivered it to the delivery agency (which is made pursuant to a shipment contract) meaning the risk of loss and title pass to you at this point. We do not accept responsibility for any delays caused by you not being present at the delivery address when the parcel is delivered, or if you have given the wrong delivery address details.

Payment

We accept payment by Credit Card through PayPal, Direct Credit, Cheque or Money Order. Once the funds have cleared in our bank account we will then ship your package. Credit Card facility will be made available soon.

Breakages

As stated above we pack your purchase very carefully, however we are not responsible for breakages, and to date no postage or freight company will ensure the shipping of glass. However, all packages sent to date have arrived in excellent condition and there have been no problems with breakages. If you receive a parcel with broken items in it, be sure to phone us within 48 hours of receiving the parcel to discuss the matter, this does not mean you get an automatic replacement, but we are willing to look into the matter for you.

Cancellations

After having placed your order if you choose to cancel it there will be a 5% handling fee for a refund if the package has not been packed. If it has been packed there will be a 15% restocking fee.

Additions to Orders

After you have placed your order and you require to make additions please contact us by email and if the order has not been packed we will gladly add to it for you.

Refunds

We ask that you choose your candles carefully as we do not give refunds.

Any Questions

If you have any further questions or you need to contact us for any reason please email us at [email protected]

Copyright

All copyrights, trademarks and other intellectual rights in the design, layout, wording and concepts laid out within this web site and its related sites, are reserved by Scented Naturally Pty Ltd. Any copying in full or part of any copyrights, trademarks, designs, layout, wording or concepts or any other unauthorized use will infringe our rights. All trademarks, copyrights, brand names, product names and companies appearing within this web site and its related sites, are the property of their respective owners, this in no way implies that Scented Naturally Pty Ltd owns any of these trademarks, copyrights, brand names, product names and company names, nor does it imply any endorsement, relations or any other connections or associations with the respective owners and/or related companies or their agents.

Disclaimer

Disclaimer of warranties and limitation of liability this site is provided by Scented Naturally Pty Ltd and its related sites on an “as is” and “as available” basis.

Scented Naturally Pty Ltd and its related sites cannot accept liability for any indirect loss, loss of enjoyment, loss of profit, loss of business, loss of goodwill or any other loss what-so-ever in connection with the operation of this website. We are unable to confirm that the information set out in this web-site is totally accurate or complete. This web site may from time to time contain links to other web sites on the Internet. We are not responsible for the availability or content of those web-sites.

Scented Naturally Pty Ltd and its related sites, makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. you expressly agree that your use of this site is at your sole risk. to the full extent permissible by applicable law, Scented Naturally Pty Ltd and its related sites disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Scented Naturally Pty Ltd and its related sites does not warrant that this site, its servers, or e-mail sent are free of viruses or other harmful components. Scented Naturally Pty Ltd and its related sites will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

These terms and conditions constitute the entire agreement and understanding of the parties and supersedes any previous agreement between the parties. They shall be governed by Australian law and the parties hereby agree to submit themselves to the exclusive jurisdiction of Australian Courts.

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